Terms & Conditions

Please read this information carefully as it contains important details about our policy that may apply to you.

Due to the nature of our product, and because each individual piece comes from a separate donor, we cannot guarantee hair color or texture. All terms of payment are always 100% upfront. All orders require a minimum of $50 deposit. As soon as you place an order online your credit card will be charged. We have zero tolerance for credit card fraud and theft of our merchandise. Please read the following terms to understand our policies in full. ALL SALES ARE FINAL!

TEXTURE DISCLAIMER

Virgin human hair is distinct, and no two heads of hair are exactly alike. Our pictures are meant to give you a good idea of our textures available. When you place an order with us you will notice that there will be some variation between our pictures and that of the hair you receive. This is not avoidable nor should it be. Some textures may be more coarse, sleek, looser curls, tighter curls, etc. It is human hair and can vary with texture/wave pattern.

COLOR DISCLAIMER

We only supply unprocessed virgin hair and it comes in natural shades of 1B (Off Black/Natural Dark Brown). If you choose to color the hair, it takes and holds permanent, semi-permanent, lifts, and cellophane beautifully! Please understand, we DO NOT suggest any chemical changes being performed by an unlicensed individual. Always refer to a professional for permanent change, as the product is your investment. Though it is possible to color the hair, the risk of damaging it increases dramatically. All hair reacts differently to different products and regiments. Reactions include but are not limited to extreme dryness, breakage, shedding, matting, and tangling. If an error occurs due to a chemical service, What Lace Beauty and its entities are not liable or held accountable for damage.

Coloring, lifting, or dying the hair may affect the original texture of the hair. We are not responsible for the product after it has been altered from its original state. Please be forewarned, refunds and/or exchanges WILL NOT be issued for dissatisfaction with texture or color! ALL SALES ARE FINAL!

PRICING

The pricing listed on the website at the time of check out is the only price that can and will be honored. All prices are subject to change. All orders require a minimum of $50 deposit. Once an order has been placed, you do not have the option to redeem the sale price of any sales announced AFTER your order was placed. Coupon codes cannot be applied to any pending, existing, or shipped orders. Once the order is shipped, you cannot apply a bundle deal pricing to get more bundles. ALL SALES ARE FINAL!

SALES/ DISCOUNT CODES/ COUPONS

In the case a customer is granted a personal discount code (separate from sale codes), the code can only be used on regularly priced items. You cannot apply discount codes to the sale items. IF the code is provided via What Lace Beauty for a sale, the code can be used on all items. No discounts or coupon codes will be applied to existing orders.

PAYMENT TERMS

ALL SALES ARE FINAL! ALL ORDERS REQUIRE A MINIMUM OF $50 DEPOSIT! Must be 18 or older to order. All terms of payment are always 100% upfront. We accept all major credit cards through the merchant on PayPal service. As soon as you place an order online your credit card/debit card will be charged. Once payment is made there are no cancellations of orders for refund. ALL SALES ARE FINAL! 

ORDER PROCESSING

We do not operate on Sunday. Any orders placed after 9pm Saturday or on Sunday, will be processed first thing the following Monday morning, unless it is a holiday. Once shipped, orders arrive within the time frame selected at checkout. ALL SALES ARE FINAL!